Frequently Asked Questions
Everything you need to know about your Koskii shopping experience
How do I determine the right size for my ethnic wear?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart. For unstitched suits, the fabric provided is usually sufficient for all standard sizes.
What are your shipping timelines within India and internationally?
Domestic orders typically arrive within 5-7 business days. International shipping can take 10-15 business days depending on the destination and customs clearance processes.
Can I return or exchange an outfit if it doesn't fit?
Yes, we offer a 7-day return and exchange policy for most products, provided they are unworn, have tags attached, and are in original condition. Please note that customized or altered garments are not eligible for returns.
Do you offer customization or tailoring services?
We provide semi-stitched options that can be tailored to your specific measurements. For certain premium collections, we offer in-house boutique stitching services for an additional fee.
How should I care for my heavily embellished Koskii outfit?
To preserve the intricate embroidery and delicate fabrics, we strictly recommend dry cleaning only. Store your garments in a cool, dry place wrapped in muslin cloth to prevent snagging.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.